Agent Roles

Manages end-to-end maintenance claim lifecycle — diagnosis, contractor scheduling, approval routing, and closure verification.

Executes outbound and inbound AI voice calls for lead conversion, property inquiries, and appointment scheduling.

Manages neural network training workflows, model versioning, hyperparameter optimization, and deployment readiness checks.

Reads and traverses the SOUL domain ontology to provide agents with semantic context about real estate entities and relationships.

Monitors all agent actions against configured guardrails and blocks any action that violates scope, compliance, or safety constraints.

Tracks KPIs and objectives for each agent, computes performance scores, and triggers alerts when targets are missed.

Draft role for coordinating bidirectional sync between agent outputs and Atenea (Salesforce) CRM, with deduplication and conflict resolution.